By utilizing the services of Richies Laundry (“Richies”, “we”, “our”, or “us”), the customer (“Client”, “you”, or “your”) agrees to the following terms and conditions. These provisions are binding upon submission of any items for processing, treatment, or delivery.

1. Inspection Prior to Handover
Clients are solely responsible for inspecting garments prior to handover. Richies Laundry disclaims all liability for any items of value (including but not limited to money, jewelry, or electronics) left within garments or bags submitted for service.

2. Stain Removal Limitation
While we make every reasonable effort to remove stains safely and effectively, no guarantees are made regarding complete removal. Charges for processing apply irrespective of results.

3. Inspection Upon Delivery
Clients must inspect garments at the time of delivery. Any claims regarding loss or damage must be made immediately. Claims submitted after acceptance of delivery will not be honored.

4. Unclaimed Property
Garments not collected within thirty (30) calendar days from the scheduled delivery date may be disposed of or donated at the sole discretion of Richies Laundry. No compensation shall be provided in such cases.

5. Limitation of Liability
In the event of verified loss or damage, Richies’ liability shall be strictly limited to ten (10) times the service fee paid for the specific item, subject to verification, documentation, and internal approval.

6. Minimum Order Policy
The minimum chargeable order value is AED 50, regardless of item count.

7. Standard Delivery Timeframe
Richies provides standard delivery within 48 hours, excluding public holidays and circumstances requiring additional treatment. Extended times do not constitute breach of service.

8. Express Delivery Surcharges
Express services, when available, will incur additional charges:

Next-day delivery: 50% surcharge

Same-day delivery: 100% surcharge (must be requested by 12:00 PM on the same day)

9. Treatment of Sensitive Materials
Due to the nature of fabrics such as linen, wool, silk, and dyed textiles, Richies does not accept liability for texture, color, or shape changes post-treatment.

10. Limitations on Stain Removal
Hard or aged stains (e.g., wine, ink, blood) may not be removable. Richies disclaims responsibility for these outcomes.

11. Water Marks
Water marks on fabric may not be completely removable. No compensation shall be provided for residual marks.

12. Perfume and Sweat Residues
Sweat wrinkles and stains from oil-based perfumes may not be fully removed, despite multiple treatment attempts.

13. Fabric Shrinkage
Certain delicate items (e.g., wool sweaters) may shrink during pressing or cleaning. Such shrinkage is considered an inherent risk of treatment.

14. Embroidery Disclaimer
Embroidery may sustain damage, fraying, or distortion during cleaning. Richies shall not be held liable for such occurrences.

15. Beaded and Decorated Items
Beads, sequins, and embellishments may detach or become damaged during cleaning or pressing. Client assumes all such risks.

16. Age-Related Fabric Deterioration
Items with aged or weakened fabric may tear or degrade during treatment. Richies is not responsible for damage due to natural wear and aging.

17. Pre-existing Damage and Manufacturer Defects
Richies disclaims liability for any damages arising from wear and tear, prior damage, or manufacturing defects.

18. Delicate Components
Richies accepts no responsibility for breakage or damage to buttons, zippers, clasps, or other delicate hardware.

19. Lost or Misplaced Items
While all care is taken to ensure the safe return of items, Richies is not liable for loss or misplacement, unless conclusive evidence confirms loss occurred while in our custody.

20. Timeframe for Reporting Lost Items
All reports of lost or missing items must be submitted within 24 hours of receipt of delivery. Claims made outside this period will not be considered.

21. Permanent or Unknown Stains
Richies does not guarantee the removal of permanent, unidentified, or chemically complex stains.

22. Notification of Stubborn Stains
Clients are required to inform staff of any difficult or stubborn stains at the time of drop-off. Special treatment may be applied at additional cost.

23. Delays and External Factors
Richies is not liable for delays caused by force majeure events, including but not limited to weather, accidents, technical failures, or government restrictions.

24. Special Handling Instructions
Clients must provide accurate and complete care instructions upon drop-off. Richies disclaims responsibility for any damage arising from absent, incorrect, or incomplete information.

25. Care Label Compliance
Where applicable, Richies will follow the garment’s manufacturer-provided care label. Richies is not liable for damage where instructions are absent, incorrect, or ignored by the Client.

26. Price Variation
All prices are subject to change based on item size, fabric, condition, and required treatment. Clients will be informed of any additional charges prior to processing.

27. Hygiene and Sanitization
While Richies follows stringent hygiene protocols, complete eradication of bacteria, viruses, or other pathogens on items (especially towels, bedding, or clothing worn during illness) is not guaranteed.

28. Force Majeure
Richies shall not be held liable for any failure to perform, delay, or damages resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, equipment breakdowns, or civil unrest.

This document outlines the terms and conditions under which Richies Laundry (“Richies”, “we”, “our”, or “us”) provides cleaning and restoration services for shoes and bags. By submitting items for service, the customer (“Client”, “you”, or “your”) agrees to the terms set forth herein.

1. Inspection Prior to Handover
Clients are required to inspect their shoes and bags before handing them over. Richies will not be held liable for any personal belongings, valuables, or contents left inside items submitted for treatment.

2. Stain Removal Disclaimer
While every effort is made to safely and effectively remove stains, complete removal is not guaranteed. Processing charges will apply regardless of the outcome.

3. Inspection Upon Delivery
All items must be inspected by the Client upon delivery. Richies will not entertain claims for damage, changes, or loss made after acceptance of the returned item(s).

4. Unclaimed Items
Shoes or bags not collected within 30 days of the notified delivery date may be considered abandoned and will be disposed of or donated at Richies’ sole discretion without compensation.

5. General Disclaimer of Liability
Richies exercises utmost care during all cleaning and restoration procedures. However, we are not liable for any changes in color, texture, shape, or condition that may occur during treatment. By using our services, you acknowledge and accept that such changes may be unavoidable due to the nature of materials and treatment methods, hence no compensation is available for such items.

6. Standard Delivery Time
Standard turnaround time for shoes and bags is 2 to 4 working days, which may be extended based on material complexity or required treatments.

7. MATERIALS, TREATMENT LIMITATIONS & RISKS
Color Dyeing Limitation: Changing a shoe or bag’s color from light to dark is irreversible.

8. Texture Changes After Restoration: Post-restoration, texture will not be identical to original. Some materials may feel softer after use, but variation in texture is expected.

9. Color Transfer Risk: In rare cases, dye may transfer from the exterior to the inner lining during treatment. Our staff will advise of such risks prior to proceeding.

10. Fabric Restoration: Restoring fabric color may result in stiffness or stickiness, depending on material type.

11. Sticky Patent Leather: Sticky patent leather cannot be restored or corrected.

12. Deep Stains: Deep stains on leather, satin, or fabric may not be completely removable. Some materials cannot undergo deep cleaning due to fragility.

13. Pre-existing Damage: Richies disclaims liability for any damage related to existing cracks, scuffs, discoloration, or structural flaws present prior to treatment.

14. Natural Material Variations: Materials such as leather, suede, and exotic skins may show changes in texture, color, or appearance post-cleaning. Such changes are inherent risks of treatment.

15. No Guarantee of Full Restoration: Richies does not guarantee complete removal of stains, dirt, or marks, especially those that are aged, embedded, or from unknown sources.

16. Heavily Worn Items: Items with severely worn materials or delicate finishes may not respond well to treatment. Clients are encouraged to consult our team prior to submission.

17. Special Care Requirements: Items made from sensitive materials (e.g., suede, velvet) may require special care. Clients will be informed of any risks and must approve treatment in advance.

18. Non-Standard or Designer Items: Richies does not accept liability for designer, exotic, or non-standard materials unless detailed care instructions are provided at drop-off.

19. Structural Changes: The cleaning or restoration process may alter the shape or form of shoes/bags. While care is taken to maintain structure, minor deformation is a known risk.

20. Embellishments & Hardware: Richies is not responsible for loss or damage to decorative items such as beads, studs, buckles, or embellishments during cleaning.

21. Color Fading or Bleeding: Some materials, especially brightly dyed ones, may experience color fading or bleeding during treatment.

22. Chemical Reactions: Materials may react to cleaning agents, causing color change or texture alteration. Clients concerned with such effects should discuss concerns before service.

23. Loss or Misplacement: While we take every precaution, Richies is not liable for items lost or misplaced unless clear evidence of negligence is established.

24. Lost or Missing Items: Client or his representative must be availble at the time of delivery as Richies will not be liable for any lost or missing items based on special delivery instructions.

25. Extended Cleaning Timeframes: Cleaning or restoration of shoes and bags may require longer than garment services. Clients will be notified in case of any delay.

26. Hygiene Limitations: Despite strict hygiene protocols, we cannot guarantee the full removal of allergens, bacteria, or viruses, particularly from shoes used outdoors or during travel.

These Terms and Conditions (“Agreement”) govern the scheduling, delivery, and performance of on-site services by Richies Laundry and Treatment Services (“Richies”, “we”, “our”, or “us”). By booking or accepting a service appointment, the client (“Client”, “you”, or “your”) agrees to comply with the following provisions:

1. Utility Access Requirement
It is the Client’s responsibility to ensure that DEWA (Dubai Electricity and Water Authority) services are connected and operational at the premises prior to the scheduled appointment. Failure to do so may result in service delays or cancellations without refund.

2. Cancellation & Rescheduling Policy
Any cancellation or rescheduling must be communicated to Richies at least 24 hours in advance via our official communication channels (WhatsApp or landline). Requests made outside this window will be subject to the cancellation policy below.

3. Prepayment Requirement
Full payment is required at the time of booking to confirm your appointment. No booking will be secured without payment.

4. Non-Refundable Short Notice Cancellations
Bookings cancelled or rescheduled with less than 24 hours’ notice are non-refundable.

5. Right to Cancel or Reschedule
Richies reserves the right to cancel or reschedule services in the event of unexpected circumstances, including but not limited to weather issues, equipment failure, or staff unavailability. Clients will be informed promptly.

6. On-Site Reinspection & Pricing Adjustments
Our team will reinspect the premises on the day of service. Any discrepancies from the initial booking (e.g., size, complexity, accessibility) may result in adjusted pricing, which will be communicated and must be agreed upon before treatment begins.

7. Special Instructions
All special instructions must be clearly communicated to our customer service team in advance. Richies shall not be held responsible for any failure to follow instructions not communicated prior to the service.

8. Exclusive Access to Premises
The premises must be free of contractors, maintenance teams, or third parties during treatment. Shared access may compromise the safety and efficiency of the process.

9. On-Site Communication
During the treatment, our team may communicate directly with the Client or the designated representative for updates, approvals, or minor queries via phone or WhatsApp.

10. Access & Client Availability
Richies is not responsible for delays caused by lack of access or Client unavailability at the time of service. In such cases, the appointment may be cancelled and considered as a no-show, without refund.

11. Service Notifications
Clients consent to receiving communication via WhatsApp, SMS, email, or in-app notifications for appointment confirmations, reminders, updates, or service-related announcements.

12. Client Representative Presence
Richies strongly recommends that the Client or an authorized representative is present on-site during the service to facilitate access, decisions, or clarifications as needed.

13. Scaffolding & Equipment
If scaffolding is required to complete the treatment based on height, surface, or scope of work, Richies will make appropriate arrangements. Additional charges may apply and will be communicated in advance.

14. Full Access Requirement
To ensure timely and complete delivery of services, full access to the house or treatment area must be granted throughout the agreed service window. Partial access may result in service delays or incomplete treatment.

This document outlines the Terms and Conditions under which Richies Cleaning & Technical Services (“Richies”, “we”, “our”, or “us”) provides deep cleaning services. By booking our services, the client (“Client”, “you”, or “your”) agrees to the terms below:

GENERAL SERVICE CONDITIONS
1. Utility Access (DEWA)
The premises must have active DEWA (Dubai Electricity and Water Authority) connection at the time of service. Services may be rescheduled or canceled without refund if utility access is unavailable.

2. Furnished Property Limitation
For deep cleaning of furnished properties, our team will clean reachable and accessible areas only. Any special requests for moving furniture or other items must be discussed in advance with our customer service team.

3. Cancellation & Rescheduling
Cancellations or rescheduling must be communicated at least 24 hours in advance via our official channels (WhatsApp or Landline). Requests made after this period will be subject to our cancellation policy.

4. Prepayment Policy
Full prepayment is required at the time of booking to secure your appointment.

5. Short Notice Cancellation
A no-refund policy applies to all cancellations or rescheduling requests made less than 24 hours prior to the scheduled appointment.

6. Right to Reschedule or Cancel
Richies reserves the right to reschedule or cancel appointments due to unforeseen circumstances including but not limited to weather conditions, staffing issues, or emergencies.

7. On-Site Reinspection and Price Adjustment
On the day of service, our team will reinspect the premises. Any changes to scope, condition, or access may result in price adjustments, which will be communicated and require client approval.

8. Special Instructions
Clients must communicate all special instructions in advance to our customer service team. Richies shall not be held responsible for failure to follow any instructions not clearly communicated prior to the service.

9. Contractor-Free Premises
Premises must be free of contractors or other service providers during the scheduled cleaning to ensure safety and efficiency.

10. Real-Time Communication
During the treatment, our team may communicate directly with the Client or their authorized representative via phone or WhatsApp to address minor issues or updates.

11. Access & Availability
Richies shall not be held responsible for delays caused by the client’s unavailability or inability to access the property at the scheduled time.

12. Service Notifications
Clients consent to receiving service communications via WhatsApp, SMS, email, or system notifications, including appointment confirmations, updates, and follow-ups.

13. On-Site Client Representation
Richies recommends having a client representative available on-site throughout the service to facilitate approvals and provide real-time clarifications.

SPECIFIC SERVICE TERMS
14. Office Cleaning Requirements
For office deep cleaning, clients are required to remove or secure all valuables and sensitive documents before treatment. Richies is not liable for loss or damage to unattended personal or professional items.

15. Villa Exterior Glass and Add-Ons
Cleaning of exterior glass for villas and structures such as patios, fences, villa walls, and attached/outdoor rooms (e.g., maid or driver quarters) will be considered add-on services and charged separately. Please request these in advance.

16. Full Access Requirement
To ensure the treatment is completed as scheduled, full access to the premises is required. Any restrictions may result in incomplete service or delays.

These Terms and Conditions (“Agreement”) govern the provision of pest control and chemical treatment services by Richies Cleaning & Technical Services (“Richies”, “we”, “our”, or “us”). By booking or accepting our pest control services, the Client (“you”, “your”, or “Client”) agrees to comply with all terms set forth below.

GENERAL SERVICE CONDITIONS
1. Utility Access (DEWA)
The premises must have active DEWA (Dubai Electricity and Water Authority) connection at the time of treatment. Richies is not liable for delays or incomplete services due to the lack of essential utilities.

2. Post-Treatment Pest Activity
Pest activity may still be observed immediately following treatment due to chemical agitation. Full results are expected to become evident after 14 days, depending on the severity of infestation.

3. Post-Treatment Cleaning
Dry cleaning only is recommended eight hours post-treatment to remove any visible dead pests. Wet mopping or chemical cleaning should be avoided for at least 24 hours unless otherwise instructed.

4. Partial Treatment Limitation
Richies does not guarantee results if the Client requests treatment for outdoor areas only or restricts treatment to select rooms, as this may cause cross-contamination by forcing pests to migrate to untreated zones.

5. Cabinet Preparation
If treatment is requested inside cabinets, the Client is responsible for removing all items prior to the technician’s arrival. Our team will not remove or handle personal belongings.

6. Cross-Contamination Warning (Bed Bugs)
In cases of bed bug infestation, the Client must not move linens, pillows, or furniture between rooms. Doing so may lead to widespread contamination and reduce treatment effectiveness.

7. Occupant Safety & Evacuation Requirements
All residents must vacate the premises for 3–4 hours after treatment. For pregnant individuals, elderly persons, children, asthmatics, and pets, the required evacuation period is 6–8 hours.

ADMINISTRATIVE & OPERATIONAL TERMS
8. Cancellation & Rescheduling Policy
Cancellations or rescheduling requests must be submitted at least 24 hours in advance via WhatsApp or landline.

9. Prepayment Requirement
Full prepayment is required at the time of booking to confirm the service. No service will be reserved without payment.

10. Short Notice Cancellation Fee
A no-refund policy applies to cancellations made less than 24 hours before the scheduled appointment.

11. Right to Reschedule or Cancel
Richies reserves the right to reschedule or cancel appointments in cases of unforeseen or unavoidable circumstances, including but not limited to extreme weather, emergencies, or staff unavailability.

12. On-Site Reinspection & Price Adjustment
Upon arrival, our team will reinspect the premises. If the conditions differ from the original booking (e.g., larger scope or more severe infestation), pricing may be revised accordingly and must be approved before proceeding.

13. Special Instructions
Any special requests or instructions must be communicated in advance to our customer service team. Richies will not be held responsible for unacknowledged or last-minute requests.

14. Exclusive Access
The premises must be free of contractors, service providers, or third parties during the scheduled service window. Shared access may delay or compromise the effectiveness of treatment.

15. Communication During Service
Our technicians may contact the Client or authorized representative via phone or WhatsApp during service for minor decisions or real-time updates.

16. Access-Related Delays
Richies is not liable for delays or incomplete service resulting from the Client’s unavailability or inability to provide access to the premises at the time of service.

17. Service Notifications
Clients agree to receive service-related communications, including confirmations, updates, and reminders, via WhatsApp, SMS, email, or system notifications.

18. Client Representation On-Site
Richies recommends the presence of a client representative on the property during the treatment, where possible, to assist with real-time decisions and access.

These Terms and Conditions (“Agreement”) govern all water tank or related deep-cleaning services provided by Richies Cleaning & Technical Services (“Richies”, “we”, “our”, or “us”). By confirming the booking, the Client (“you”, “your”, or “Client”) agrees to comply with the following terms:

GENERAL SERVICE CONDITIONS
1. Utility and Water Valve Requirements
Clients must ensure that DEWA (Dubai Electricity and Water Authority) is connected and that the main water supply valve is switched off at least 24 hours prior to the scheduled treatment. This is essential for the safe and effective execution of the service.

2. Cancellation & Rescheduling Policy
Cancellations or rescheduling requests must be made at least 24 hours in advance through official channels (WhatsApp or Landline).

3.Prepayment Requirement
Full prepayment is required at the time of booking to secure the service. Bookings will not be confirmed without payment.

4. No Refund for Short Notice Cancellation
A no-refund policy applies to cancellations made less than 24 hours before the scheduled appointment.

5. Right to Reschedule or Cancel
Richies reserves the right to reschedule or cancel services at its discretion in the event of unforeseen circumstances, including safety concerns, equipment failure, or staff unavailability.

6. On-Site Reinspection and Price Revisions
Upon arrival, our team will reinspect the premises. If the actual site conditions differ from those described at booking, the service scope and price may be adjusted accordingly, subject to client approval.

7. Special Instructions
Any special requests or important instructions must be communicated in advance to our customer service team to ensure that our field technicians are properly informed. Richies is not liable for outcomes resulting from instructions provided at the last minute or on-site only.

8. Contractor-Free Environment
The premises must be free of contractors or other service providers during the scheduled appointment to ensure the service is carried out safely and efficiently.

9. Communication During Treatment
Our team may contact the Client or their designated representative via phone or WhatsApp during the treatment to discuss updates or minor decisions.

10. Access Responsibility
Richies is not responsible for delays or incomplete service resulting from the Client’s absence or inability to provide timely access to the property.

11. Service Notifications
Clients agree to receive communication from Richies via WhatsApp, SMS, email, or system notifications. These may include booking confirmations, reminders, service updates, and feedback requests.

12. On-Site Client Representation
Richies recommends that a client representative be present on the property during service to support communication, provide access, and assist with any decisions or clarifications.

These Terms and Conditions (“Agreement”) apply to all shampooing and fabric treatment services provided by Richies Cleaning & Technical Services (“Richies”, “we”, “our”, or “us”). By confirming a service appointment, the Client (“you”, “your”, or “Client”) agrees to comply with the terms outlined below.

GENERAL SERVICE CONDITIONS
1. Utility Access (DEWA) Requirement
The property must have active DEWA (Dubai Electricity and Water Authority) utility services during the time of treatment. Failure to provide utility access may lead to service delay or cancellation without refund.

2. Stain Removal Disclaimer
We do not guarantee 100% stain removal during shampooing treatments. Some stains—especially aged, deep-set, or chemical-based—may be permanent. However, our team will perform the best possible treatment using professional-grade equipment and solutions.

The texture of the fabric might feel different after the wet/shampoostain removal treatment of the carpet due to the service nature however, it might get normal after proper usage.

3. Cancellation & Rescheduling
Cancellations or rescheduling requests must be made at least 24 hours in advance through our official channels (WhatsApp or Landline).
Prepayment Requirement
Full prepayment is required at the time of booking. No appointment will be confirmed without payment.

4. Short Notice Cancellations
A no-refund policy applies to all cancellations or rescheduling requests made less than 24 hours before the scheduled appointment.

5. Right to Reschedule or Cancel
Richies reserves the right to reschedule or cancel appointments due to unforeseen circumstances including but not limited to staff availability, weather, or technical issues.

6. On-Site Reinspection & Price Revisions
Our team will reinspect the property upon arrival. Any changes to the expected conditions (e.g., size, condition, number of items) may result in price revisions, which will be communicated prior to starting the treatment.

7. Special Instructions
Clients must communicate any specific instructions directly with our customer service team prior to the appointment. Richies shall not be held responsible for issues arising from uncommunicated instructions.

8. Premises Access Requirements
The property must be free of contractors or third-party service providers during the scheduled treatment to allow uninterrupted work and to ensure safety.

9. Real-Time Communication
During the service, our team may communicate directly with the Client or authorized representative for minor decisions or updates, either in person or via WhatsApp.

10. Access-Related Delays
Richies shall not be liable for any delays caused by the client’s unavailability or inability to provide timely access to the premises. Missed appointments due to access issues are non-refundable.

11. Service Communication
Clients agree to receive notifications from Richies via WhatsApp, SMS, email, or other communication platforms for appointment confirmations, reminders, and service updates.

12. Client Representation On-Site
Richies advises that a client representative be present during the service to allow for immediate decision-making and access assistance if needed.

13. Mold Detection Procedure
In the event that mold is detected inside or on top of furniture, our team will inspect the affected area during treatment and advise the appropriate procedure. Additional charges may apply for mold treatment if deemed necessary.

These Terms and Conditions (“Agreement”) govern all painting services provided by Richies Cleaning & Technical Services (“Richies,” “we,” “our,” or “us”). By booking our painting services, the Client (“you,” “your,” or “Client”) agrees to the following terms and conditions:

1. Surface Preparation
While we strive to deliver a high-quality finish, proper preparation of surfaces is essential for achieving long-lasting results. Our team will perform standard preparation procedures; however, existing surface conditions—such as extreme weather, structural flaws, or residual paint layers—may influence the final outcome. We cannot guarantee the durability or aesthetics in such cases.

2. Existing Conditions
Richies shall not be held responsible for existing damage or imperfections present on walls or surfaces to be painted. If repairs (e.g., drywall patching, crack filling, or water damage correction) are necessary before painting can begin, these will be discussed separately and quoted as additional services.

3. Weather Conditions
Our painting services are subject to weather conditions, particularly for exterior projects. Excessive heat, cold, humidity, or rain may impact the paint’s adherence and curing. We reserve the right to reschedule the project for better weather conditions to ensure quality and safety.

4. Color Discrepancies
While we endeavor to match colors precisely, variations may occur due to differences in lighting, texture, substrate material, or batch inconsistencies. Richies recommends testing paint colors in a small area prior to full application. We are not liable for dissatisfaction caused by color perception after application.

5. Change Orders & Additional Work
Any requests for changes or additions to the agreed scope of work must be made in writing. A revised quotation and timeline will be provided for client approval. Work will only proceed after written consent is received.

6. Cleanup & Waste Disposal
We will clean the immediate work area and remove all paint-related debris upon project completion. However, Richies is not responsible for any damage or required cleanup in areas outside the defined workspace. Clients are expected to move valuable or delicate items from the work area beforehand.

7. Client Access & Responsibility
The Client must provide full access to the areas requiring painting during the scheduled time. If the site is inaccessible, a rescheduling fee may apply, and the project may be delayed.

8. Liability for Property Damage
While every precaution is taken, Richies shall not be liable for accidental damage to furniture, flooring, personal belongings, or areas not designated for painting. Clients are advised to cover or remove sensitive items prior to the service date.

9. Scheduling & Delays
We aim to complete all projects within the agreed timeline. However, unforeseen circumstances such as weather delays, staff illness, or supply chain disruptions may affect delivery. We will promptly inform you of any necessary changes to the schedule.

10. Older Structures
Richies cannot guarantee flawless paint adherence on aged or deteriorating surfaces. Although we will apply the best methods and products available, limitations may exist due to structural age or prior treatments.

11. Health & Safety
We adhere to standard health and safety protocols during painting. Clients with respiratory conditions, allergies, or chemical sensitivities are encouraged to notify our team before the project commences so that appropriate precautions can be taken.

12. Final Inspection & Acceptance
Upon completion, the Client will be invited to inspect the work. Any issues or dissatisfaction must be communicated immediately. Once the work is accepted and final payment is made, Richies is released from any further claims or obligations related to the project.

13. Cancellation & Refund Policy
All cancellations or rescheduling requests must be communicated at least 24 hours in advance via WhatsApp or landline. A no-refund policy applies for cancellations made within 24 hours of the scheduled service.