Richies Laundry & Richies Cleaning and Technical Services LLC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Information We Collect
   We may collect the following types of personal information:
   • Personal Identifiable Information:
     Name, email address, phone number, and delivery address.
   • Payment Information: Billing details for processing transactions (handled securely by our payment partners).
   • Service Details: Information related to the type of services requested, such as laundry or cleaning preferences.
   • Website Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
   We use your personal information to:
   • Provide and manage our services.
   • Process payments and send order confirmations.
   • Communicate with you regarding service updates, offers, and promotions.
   • Improve our website, services, and customer experience.
   • Comply with legal requirements and prevent fraud.

3. Sharing Your Information
   We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for:

• • Payment processing.
  • Delivery and logistics.
  • Customer support and feedback services.
  • Legal obligations or as required by law.

4. Data Security
   We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure servers, encrypted transactions, and limited access to sensitive information.

5. Retention of Information
   We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Cookies and Tracking Technologies
   Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights
   You have the right to:
   • Access, correct, or delete your personal information.
   • Opt-out of marketing communications.
   • Withdraw consent for specific data processing activities.

To exercise your rights, please contact us at info@richies.com.

8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.